Account Deletion Policy

You may request deletion of your Go Afric customer account and associated personal information by emailing info@goafricenergy.com with the subject Account Deletion Request.

Include the name, email address or phone number connected to the account. We may ask for additional information to verify ownership and protect the account from unauthorised requests.

Active orders, returns, refunds, disputes or unpaid balances may need to be completed before deletion. Some records may be retained where required for legal, tax, fraud-prevention, security or accounting purposes. Data that is not legally required will be deleted or anonymised after verification and processing.

Deleting an account does not automatically cancel an active order. Contact customer support separately if you need help with an order.